Below are some of our frequently asked questions. If you have any other
questions or concerns, please feel free to contact us.
| Can I pay the insurance in payments?
All companies now have payment plans so policyholders can pay their insurance over time. However, there are discounts available for those who pay the entire premium in full.
Back to Top
|
| Why can't I change my payment due date?
Most companies set the date payments are due by the effective date of your policy. If you took out the policy on the 5th of the month, that is when the payment is due. Many companies are not able to change this due date.
Back to Top
|
| What is Uninsured Motorist Coverage?
Uninsured Motorist Coverage compensates passengers in your vehicle for injuries they receive as a resulf of an accident with another vehicle which has no insurance. If the injured person also misses work because of the injury, Uninsured Motorist Coverage will also pay the lost wages, up to the amount of coverage specified in the policy. Uninsured Motorist coverage does NOT cover damage to your car in the state of Alabama.
Back to Top
|
| Do I have to have "full coverage?"
If you still owe money on your vehicle, the loan company will ask you to have "full coverage," which means they want the vehicle itself covered for damage. If the vehicle is paid in full, you can decide if you want this coverage.
Back to Top
|
| If I allow other licensed drivers to drive my vehicle are they covered?
Anyone named as a driver on your policy is covered to drive any vehicle insured on your policy. The companies we represent will cover other drivers providing they don't live in the same household and don't drive the car regularly or frequently.
Back to Top
|
| Am I covered under my policy if I drive someone else's car?
Your policy will cover you for liability coverages only while you are driving a vehicle not on your policy if the owner of that vehicle has no insurance or has a limited policy that does not cover other drivers.
Back to Top
|
| Am I covered if I use my vehicle in business?
Only if you pay an additional charge for business use. "Business use" includes sales calls, home health care visits, and artisan contractors such as electricians, carpenters, plumbers, roofers, and painters. If a vehicle has a ladder rack, pulls a utility trailer, or displays a sign for the business, it must be insured as commercial and not as "business use."
Back to Top
|
| Can I insure my home for just the amount on the balance of mortgage?
If a house isn't insured at 100% to value (the amount needed to replace the house if it's totally destroyed), you could be penalized if you have a claim. Many companies will not insure a house for less than replacement value.
Back to Top
|
| Can I get coverage if I've been cancelled or non-renewed by any insurance company or if I've had claims or credit problems?
Yes, we have companies that have special rates for people who have been cancelled or non-renewed by other companies or been denied coverage because of credit or prior claims.
Back to Top
|
| Is flood insurance available?
With very few exceptions, flood insurance is available in all parts of Alabama. This is a separate policy and not included in most homeowner policies.
Back to Top
|
| What is the difference between "actual cash value" and "replacement cost value?"
"Actual cash value" means the value of a home or item after normal depreciation is subtracted from the purchase price.
"Replacement cost value" means the value of a home or item at current new price with no deduction for depreciation.
Back to Top
|
| Can I get insurance that would pay off my mortgage in the event of death?
Yes. Low-cost term life insurance or a policy that builds cash value would provide funds to pay off a mortgage or other bills at the death of the policyholder.
Back to Top
|
| Can I insure specific possessions such as my computer, tools, jewelry, silverware, coin collection, or guns?
The basic policy covers a specified limit amount on each of these items. The items can be insured at full value by listing them separately. An appraisal or invoice will be required on higher-valued items.
Back to Top
|